AI-First
Customer Support
Beyond Tickets, Beyond Bots:
Real Intelligence for Real Customer Service
We'll take care of most of it
AI-powered support for your customers
Intelligent Support Automation
Our AI engine handles over 70% of customer inquiries without human interaction, from processing returns to updating account information. By learning from your team's best responses, it automatically suggests relevant solutions and streamlines customer service operations.
- Automated returns and refund processing
- Self-service account management
- Smart response suggestions
- Intelligent ticket routing and prioritization
Faster Resolution
Response Rate
Customer Satisfaction
First Contact Resolution
When Problems Need Human Touch
Our intuitive interface empowers your team to handle complex issues efficiently
Seamless Escalation Process
When AI detects a complex issue requiring human expertise, cases are automatically routed to the most qualified team member, complete with full context and conversation history.
- Smart agent routing based on expertise
- Complete conversation history and context
- Real-time collaboration tools
Powerful Resolution Tools
Our comprehensive toolkit gives your team everything they need to resolve complex issues quickly and effectively, while maintaining a personal touch.
- Advanced case management
- Internal knowledge base integration
- Custom workflow automation
Multi-Channel Support
All your customer conversations in one place
Handle DMs and comments directly from your inbox
Manage all email communications in one place
Live Chat
Real-time customer conversations on your website
Business messaging through WhatsApp
Powerful Features
Everything you need to deliver exceptional customer support
Unified Inbox
Manage all customer conversations in one place with our intuitive inbox interface.
Smart Responses
Save time with AI-powered response suggestions and templates.
Team Collaboration
Work seamlessly with your team through shared inboxes and assignments.
Real-time Updates
Stay on top of customer inquiries with instant notifications and live updates.
Security First
Enterprise-grade security to keep your customer data safe and compliant.
Analytics & Insights
Make data-driven decisions with comprehensive reporting and analytics.
Simple, Transparent Pricing
Choose the plan that's right for your team
Starter
Perfect for small businesses just getting started
- Up to 3 team members
- 1,000 conversations/month
- Basic AI responses
- Email + Chat support
- 5 saved templates
Growth
For growing teams with advanced needs
- Up to 10 team members
- 5,000 conversations/month
- Advanced AI capabilities
- Priority support
- Unlimited templates
- Custom workflows
Enterprise
For large organizations requiring full control
- Unlimited team members
- Unlimited conversations
- Custom AI training
- 24/7 dedicated support
- Custom integrations
- SLA guarantees
Loved by Support Teams
See what our customers have to say
GetSolvd's AI handles most of our tickets automatically with incredible accuracy. The few that need human review come with smart suggestions that make resolution quick and easy.
Sarah Chen
Head of Customer Success
With the Shopify integration, our support has been flawless. Customer response times dropped 75% and satisfaction is through the roof - it's even boosting our sales numbers!
Michael Rodriguez
E-commerce Manager
The multi-channel support is a game-changer. Managing Instagram, email, and chat all in one place is incredibly efficient. No more switching between apps to respond to customers!
Emily Watson
Support Lead
About GetSolvd
GetSolvd helps get rid of the hassle of customer support. Quick resolutions, happy customers and hundreds of hours saved.
Email: info@getsolvd.xyz
Ready to Transform Your
Customer Support?
Join the hundreds of Shopify stores that have already made the switch.